OpenAI has announced the launch of an official API for its AI chatbot, ChatGPT. The ChatGPT API will enable companies to incorporate ChatGPT technology into their apps, websites, products, and services. OpenAI’s AI chatbot, ChatGPT, has been making headlines for being the fastest-growing chatbot in history, with over 100 million monthly active users.
Powered by the same AI model as OpenAI’s wildly popular ChatGPT, the ChatGPT API is named “gpt-3.5-turbo,” which is the most powerful text generation model OpenAI currently offers through its API suite. According to OpenAI’s president and chairman Greg Brockman, the motivation for developing gpt-3.5-turbo was to reduce ChatGPT‘s enormous computational cost and to make the API easier to use and more accessible.
The ChatGPT API is priced at $0.002 per 1,000 tokens, which equates to about 750 words. Early API adopters include Snap, Quizlet, Instacart, and Shopify. The ChatGPT API powers services like Snap’s My AI chatbot for Snapchat+ subscribers and Instacart’s Ask Instacart, a personalized assistant that answers food-related questions based on the user’s information and product data from the company’s retail partners.
However, OpenAI is also taking measures against some of the problems that ChatGPT has, such as biased answers, discriminatory answers, strange answers that developers do not intend, and prompt injection.
OpenAI is introducing a new approach called Chat Markup Language (ChatML) to help prevent these problems. ChatML supplies text to the ChatGPT API as a series of messages along with metadata, as opposed to standard ChatGPT, which consumes raw text represented as a series of tokens.
To prevent the unintended behaviour of ChatGPT, OpenAI is increasing the model update frequency and offering dedicated instances for some of its customers. The dedicated instances will allow customers to allocate computational infrastructure to run OpenAI models, such as gpt-3.5-turbo, according to their budget. The dedicated instances will give customers more control over the system performance and a longer context limit, allowing the model to “remember” more text.
OpenAI’s ChatGPT API is a significant step towards making AI chatbots more accessible and easier for businesses. The API’s pricing structure and early adopters show that many businesses are embracing the technology. With OpenAI’s continued efforts to address the challenges of bias and unintended behaviour in AI chatbots, the ChatGPT API has the potential to revolutionize how businesses interact with their customers.
