Meet Courtney, a mother who had been on a relentless quest for three years to find the root cause of her son Alex’s chronic pain. The young boy had seen 17 different doctors, each with their own diagnosis, yet none could pinpoint the real issue. The family was desperate, and the clock was ticking.

It all began in 2020, during the lockdown. Alex started experiencing fatigue and body aches that escalated over time. He also developed a habit of grinding his teeth and biting objects, a behavior often seen in teething toddlers. His pediatrician was stumped, and a visit to the dentist led them to an orthodontist who suspected a jaw issue. Temporary relief came in the form of dental caps, but it was short-lived.

The symptoms returned, now accompanied by severe headaches. A neurologist suggested migraines but couldn’t relate them to the other symptoms. Alex’s growth seemed stunted, and he appeared off-balance. Orthopedic doctors suspected developmental delays due to the pandemic and didn’t consider it a pressing issue. Each specialist had their own diagnosis, but none looked at the bigger picture.

In a moment of desperation, Courtney turned to ChatGPT. She meticulously entered all of Alex’s symptoms and medical history. The AI application suggested that Alex might have “Tethered Spinal Cord Syndrome,” a rare condition where the spinal cord is attached to surrounding tissues, restricting its growth.

Armed with this new information, Courtney joined a Facebook group for parents with children suffering from the same condition. Everything clicked. She immediately scheduled an appointment with a neurosurgeon who confirmed the diagnosis. Finally, after three agonizing years, Alex had a diagnosis that made sense.

While ChatGPT’s diagnosis was spot-on this time, it’s crucial to remember that AI should not replace professional medical advice. AI can sometimes fill in gaps with incorrect information.

The ideal scenario would be a collaborative effort between healthcare professionals and AI. Algorithms can offer insights that doctors might not have considered, but their expertise remains irreplaceable.

This story highlights the untapped potential of AI in healthcare and also brings up questions about the current state of medical diagnostics. If there was a more integrated approach between AI and healthcare professionals, perhaps Alex could have been saved from three years of pain.